FAQ's

NOMO was born out of our passion to create a brand with truly delicious flavours that everyone can enjoy, and we go to exceptional lengths to ensure that NOMO bars are Free From Dairy, Gluten, Egg & Nuts.

NOMO is owned and carefully made by Kinnerton Confectionery. We have been manufacturing great tasting Free From chocolate since 1999 (Nut Safe chocolates since 1999, Vegan and free from since 2005) and have built a reputation as a trusted and safe company that allergy and intolerance sufferers can rely on for uncompromisingly delicious chocolate. We wholeheartedly believe that everyone, no matter their dietary limitations, should be able to enjoy great tasting chocolate. This ethos is at the heart of what we do and what we develop at our factory in Norfolk, UK.

We all experience FOMO (Fear of Missing Out) at some stage in our lives but have you heard of NOMO (No Missing Out)? Imagine suddenly feeling included in an enjoyable experience or activity that everyone else is taking part in – for example eating delicious chocolate. Many people with specific dietary requirements commonly feel as though they have to miss out on delicious chocolate, and our vision is to make sure that no one has to miss out again!

The Rainforest Alliance works together with companies, farmers, foresters, communities, and consumers to amplify the voices of farmers and forest communities, improve livelihoods, protect biodiversity, and help people mitigate and adapt to climate change in bold and effective ways. If you would like to read more about how Rainforest Alliance supports farmers then visit www.rainforest-alliance.org.

There are three key areas that we feel as a business, we could make the most impact in:

– Ethical sourcing and supply: Chocolate is one of life’s great pleasures. We want to ensure a continued supply for future generations.

– Community engagement: We encourage employee initiatives that support charities/communities, and we donate 1% of yearly profits to projects close to our values.

– Consumer wellbeing. We know consumers put a lot of trust into the products we manufacture, and we are proud to ensure that all of our products are responsibly made with good ingredients in a safe environment. Allergen management is one of the cornerstones of our brand values and we pride ourselves on providing our customers with reliable and consistent information about allergens in our products.

As a business we take allergens extremely seriously and everyone who works at NOMO has this at the forefront of their thinking. We go to extraordinary lengths to ensure that our products are safe and free-from the major allergens dairy, gluten, egg and nuts (tree nuts and peanuts).

This robust process starts at the very beginning with our suppliers, and we ensure all NOMO ingredients are free from dairy, gluten, egg, tree nuts and peanuts. Our factory in Norfolk, UK, has a specially segregated part of the factory to craft NOMO. The whole process is carefully managed by our operations and technical teams and is underpinned by detailed allergen management procedures.

If you still have any questions or concerns, we encourage you get in touch via email at hello@nomochoc.com

Our chocolate is carefully crafted in the UK, using cocoa sourced responsibly and ethically from Africa.

No, NOMO is not currently certified organic.

These are a closely guarded secret unfortunately, however rest assured we only use natural flavourings for NOMO.

Inulin is a type of carbohydrate. It is found in many plants including dried chicory root, which is what we use in NOMO. Whilst it has a sweet taste and a creamy texture, it’s hard for us to digest making it a great source of fibre so it also has a prebiotic effect. All of this makes it a great substitute for milk in chocolate without adding more sugar or fat.

Emulsifiers keep ingredients from separating and provide a smooth texture in our NOMO choc bars

NOMO does not contain soya ingredients in the recipes. Whilst we take every precaution to avoid cross contamination with Soya, please be aware we do not declare these products as ‘Soya Free’.

NOMO is currently available at all major retailers in the free from aisle and on our website. Follow @nomochocoate on Instagram, Facebook or TikTok to keep updated on the latest developments.

NOMO is currently available in all major retailers in the UK, parts of Europe and Australia as well as on our website. Follow @nomochocolate on Instagram, Facebook or TikTok to keep updated on the latest developments.

Unfortunately, we are not able to offer free samples, but we do often run competitions on our social media channels. Follow @nomochocolate on Instagram, Facebook and TikTok. If you are curious to try out the NOMO range for yourself, we are now available at all major UK retailers and online.

NOMO bars are manufactured in a specially segregated area of our chocolate factory. This stringent allergen control policy ensures that NOMO products are free from dairy, gluten, egg & nuts (tree nuts & peanuts) and safe for all our customers to enjoy. With safety always at the forefront of our thinking, we are unable to let members of the public into the factory.

Our development team are always dreaming up new and exciting flavours. Sign up to receive our emails or follow @nomochocolate on Instagram, Facebook or TikTok for updates on new flavours.

Yes, NOMO can be used in cooking! Discover our delicious recipes on our website, and be sure to tag us in your creations on social media using #NOMOCHOCOLATE

NOMO bars should be stored away from heat, humidity and direct sunlight and preferably kept at temperatures that do not exceed 65°F (18°C).
Always refer to the Best Before Date printed on the back of the pack.

We are always looking for talented and passionate people across all areas of our business. Do you have a passion for positivity and for making sure no one misses out?

NOMO is available in many formats we have recently launched our latest product Mini Bars sharing box which is perfect for gifting! Also look out for our products during the Easter and Christmas seasons as we always have exciting delicious products available at those times of the year

Our products have a shelf life of 12 months from production. Please always check the back of pack date code before consuming. Plenty of time to make sure you never miss out!

NOMO is slightly more expensive than normal chocolate because of the extraordinary lengths we go to make sure our products are plant-powered and free-from dairy, gluten, egg and nuts. All of our delicious NOMO products are manufactured at our factory in Norfolk, UK in a specially segregated part of the factory. The whole process is carefully managed by our operations and technical teams and is underpinned by our detailed allergen management procedures.

Unfortunately we are unable to donate to individual events. As a business we give 1% of our profit every year to charities and causes which are close to our hearts. We also offer our employees one day per year of paid leave to support our corporate charity or a charity of their choice.